Privacy Policy

Privacy Policy

Last Updated: October 2025

Welcome to Hobby Enclave (“we”, “our”, “us”).
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from www.hobbyenclave.in.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide better service and improve your shopping experience.

A. Personal Information
When you visit, register, or make a purchase on our website, we may collect:

  • Full name

  • Shipping and billing address

  • Phone number

  • Email address

  • Payment details (processed securely through third-party payment gateways)

B. Non-Personal Information
We may also collect non-identifiable information such as:

  • Browser type, device, and IP address

  • Pages visited and time spent on the website

  • Referring website or search engine

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Send order confirmations and tracking details

  • Provide customer support and respond to your inquiries

  • Improve our website, products, and services

  • Send occasional offers, newsletters, or updates (only if you opt in)

  • Detect and prevent fraud or misuse of our website

We will never sell or rent your personal information to anyone.

3. Payment Security

We use trusted, secure third-party payment gateways to process all online transactions.
Your payment information (like credit/debit card details or UPI credentials) is not stored on our servers.
All transactions are encrypted and processed through SSL-secured connections.

4. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences and show you relevant products.
You can disable cookies through your browser settings, though some site features may not function properly without them.

5. Sharing of Information

We may share limited information with:

  • Courier partners for order delivery

  • Payment gateways for transaction processing

  • Marketing platforms (like email/SMS providers) for customer communication

These partners are bound by confidentiality agreements and use the information solely for service-related purposes.

6. Data Retention

We retain your information for as long as necessary to:

  • Complete your orders

  • Comply with legal and tax obligations

  • Resolve disputes or enforce agreements

You can request deletion of your account or data anytime by emailing us at support@hobbyenclave.in.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent to receive marketing messages

  • Contact us for any concerns regarding your privacy

To exercise these rights, please contact us at support@hobbyenclave.in.

8. Third-Party Links

Our website may contain links to other sites.
We are not responsible for the privacy practices or content of external websites. Please review their policies before providing any personal data.

9. Data Protection

We implement reasonable physical, electronic, and managerial procedures to safeguard your information.
However, no data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Any updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Hobby Enclave
Kolkata, West Bengal, India
📧 Email: support@hobbyenclave.in
🌐 Website: www.hobbyenclave.in